Please allow adequate time for shipping as I custom make each item upon receipt of your order.
Personalized webbing dog collars usually ship within one or two business days after you order.
Leather collars take at least a week, sometimes two. Everything else (harnesses) I try to ship within 5 business days.
All orders are shipped to the address provided. If that address cannot be verified by USPS I will still ship, but it is your responsibility to make sure the address you've entered is correct.
I cannot be responsible for packages once I ship it's out of my hands at that point. If you don't receive your package or if the tracking shows delivered yet you didn't get it, I will split the loss with you and remake your item for half price.
Shipping within U.S. through USPS first class with tracking.
Shipping outside U.S. through international first class with tracking.
Any customs fees or duty charges on international packages are the responsibility of the customer.